A leading asset based third party logistics provider is hiring an Account Manager for their operation in the Norfolk VA area.
You will be responsible for making sure shipments are picked up from customer locations and delivered to the port. You will monitor driver performance and communicate with customers in addition to the ports, while scheduling pickups and deliveries and monitoring KPI's.
Manage drayage carriers
Monitor shipments and deliveries to local ports daily
Resolve carrier and logistics issues on an ongoing basis
Utilize a TMS for daily activities and implementation
Communicate effectively with others both orally and written
Handle customers needs effectively while following SOP's
Effectively supervise drivers
Bachelor's Degree in Supply Chain preferred or equal experience working for an asset based 3PL/Carrier
Minimum 2 years experience managing customers and drivers for a 3PL